Maybank’s Mobile Banking Goes Mobile Web Browser

Maybank, the nation’s largest commercial bank by assets has unveiled it’s brand new mobile banking portal , which can be access at http://mobile.maybank2u.com.my.

Mobile banking is nothing new in this country, where the transaction method  is vary from SMS, or using application developed by bank which need to be installed in the mobile phone. The emergence of modern smartphones has created new generation of mobile banking, now running on web browser, thanks to large screen, powerful processor and fast internet speed

According to to this post, the portal is  still running on Beta phase for 3 months period. For the time being, only Account Summary, Transfer and Payment transaction is offered to the customers.

It appears also that, the portal is optimized for iPhone web browser, while browsing it from Backberry and Android (HTC) phone will only display the text without fancy graphic.

Having the luxury of doing banking related transaction everywhere is a nice thing to have, but keeping it save should be your utmost priority. Now tell me, do you feel convenient using your smartphone to do banking transaction?

Blackberry View (Curve 8520)          In Android  (HTC Magic)

M2u mobile bb maybank2u_mobile

Withdraw Paypal Using Maybank Debit Card

maybank visa debit card

All this while, I use Public Bank Debit card to withdraw Paypal fund, not realizing that Maybank Visa Debit Card can be used for the same purpose. In fact, this is what I wanted, because I prefer cash, more than having to spend the fund on the card on something else.

Well, it is a waste, if this piece of info not being shared with the rest of you guys rights? Having said that, head to Rohaizad.com for complete steps. It’s written in Malay, hope you understand.

What is Maybank’s Pre-Autho transaction?

Last month, I have posted a brief review about Maybank Visa Debit Card which was just released at that time. I have no problem at all using it for offline sales.

For bloggers or internet marketers, one of the much awaited function on this card is, whether it can be used to activate your Paypal account or not. Unfortunately, Kak G has attempted to do this, it is not working. Looks like we still need those prepaid and debit cards available out there on the market.

There is one more thing that I would like you to pay attention if you’re card holder. If you fuel up at any petrol station by swapping your card at the pump machine itself, or booking hotel, Maybank will charge you extra, with line item called Pre-Autho in your transaction list. I seldom check my transaction online immediately after shopping, so was quite surprise (and mad) when I see this on my account.

I contact them immediately, and this is how their customer support respon. And I have since then get back the extra amount charged.

What do you think of this kind of process? Does it fair to us as consumer?? Let me know what you think.

Another thing that I notice too is that, when you’re swapping your card in the pump machine, you’re no longer needed to key in the PIN number, as compared to previous card. I feel insecure this way. So in case you card is stolen, you may lose your money easily and almost immediately before you manage to report it to Maybank.


Dear Mr….

Thank you for your email.

We wish to inform you that holding-of- funds for the following transaction will be done. This holding of funds will be reflected as “Pre Autho Debit” in your account statement:-

  • Hotel – Amount depends on the duration of stay whereby on check-in, pre-authorization amount will be charged. During check-out, the pre-authorization amount will be reversed and the actual amount will be charged.
  • Petrol transaction at the pump (outdoor) – Pre-authorization amount is RM150 but some petrol operators allow the cardholder to select the amount at the pump. Pre-authorization amount will be charged to customer’s banking account during the fill-up. The pre-authorization amount will be reversed back and the actual filled-up amount will be charged to customer’s bank account once the bank receives the actual filled-up amount from the acquiring bank. Averagepre-authorization holding day is 3 days.

Should you require any further assistance, you are welcome to contact our Customer Service Executives at telephone number 1 300 88 66 88 or 03-7844 3696 (overseas) 24 hours a day , 7 days a week.


Best regards,
R…
Maybank Group Customer Care