Upgrading Blackberry Software is essential in order to ensure your device stay updated with the latest software update and enhancement as well as secured from potential hidden threat. Beside Desktop Manager, you can also update it online by connecting directly to RIM website from your carrier or telco provider website.

The following steps is written based on what Celcom had for its users, but it may applied to other telcos as well (except probably for BES update)

1. Point your browser to Celcom Biz web page. Wait until image marked below appear on the screen.

2. Choose either BIS or BES upgrade depend on what your Blackberry device is using.

3a - For BIS update, follow the steps instructed in the web page

3b - For BES update- Choose the device type

That’s all. You’re ready to go!