The ultimate goal of having internet broadband wireless 3G card, is to be able to connect to internet without boundary. It is pointless, if the service availability is limited to certain locations in major cities, not to say the performance itself that is so-so. When 3G was introduced few years back, local internet population welcomes the move. I’m hopeful that it would be a better alternative to Streamyx and makes TM run for their money. But I have a feeling that it s turning out otherwise.

I was in my hometown last weekend, accompanied by my mobility gear. It’s been 1.5 years I’m with this 3G telcos, without seeing any improvement in term of performance. I’m still being ‘feed’ with 2G or GPRS connection which performs slower than the those oldies technology ‘dial up’ connection. Disgruntled over the issue and lack of initiative to make things better, so I’m writing this up on my Windows Live Writer, and pending of posting.

Upon signing the T&C, I’m aware that it is clearly indicated that the service availability is subjected to location. TRUE, but after years of using it without seeing any improvement, as a human, I can’t contain the frustration. Furthermore, we’re paying ‘premium’ for the so-so service. It just doesn’t make sense to someone like me.

I’ve no visibility of what is going on (and probably not interested to know), on the telco level, but as the end user, we always expect things to get better over time. Not to say that I’m not grateful, but with the amount paid monthly for the service, I feel that we deserve better than that.

Lately, there are a lot of complaints about the similar things. Unless they’re visually impaired or deaf, they should be pretty much aware of what is going on. Or perhaps they’re more eager to fulfill the shareholder’s interests for better ROI.

Not an economy literate, but rather than spending lavishly on entertainment sponsorship or oversees acquisition (especially volatile African/East Asian market), why don’t put more capital on infrastructure, R&D and customer services. With wider and better coverage as well as lower bill, I bet they’ll be more people willing to go online.

On the positive side, Malaysia is ranked top 5 countries connected to internet in Asia with 59% penetration. But in contrast, our broadband penetration is at lowly 17.5%, even though it grows steadily from quarter to another. As I said earlier, this is where more effort is required from telcos to architect the growth further.

With current rate, internet broadband (wired or wireless) is a huge money making machine for local telcos, so don’t let it slip from the plate, or foreign telco will step ahead of you.

Some figure from MCMC.